Privacy Policy

Last Updated: 18.05.2024

Gym Dweller is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Gym Dweller Ltd - DPO

Steven Holmes

[Company Address]

Email: privacy@gymdweller.co.uk

2. Information We Collect

We collect the following types of personal data:

Contact Information: Name, email address, postal address, and phone number.
Account Information: Username, password, and purchase history.
Payment Information: Credit card details and billing address (processed through a secure payment gateway).
Usage Data: Information about how you use our website, including IP address, browser type, and browsing behaviour.

3. How We Use Your Information

We use your personal data for the following purposes:

To Process Orders: To process and fulfil your orders, including shipping and handling returns.
Customer Service: To provide customer support and respond to your inquiries.
Marketing: To send you promotional materials and updates, provided you have given consent.
Website Improvement: To analyse and improve the functionality and performance of our website.
Legal Obligations: To comply with legal requirements and enforce our terms and conditions.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given consent for processing your personal data.
Contract: When processing is necessary for the performance of a contract with you.
Legal Obligation: When processing is necessary to comply with legal obligations.
Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests are not overridden by your rights and interests.

5. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and shipping companies.
Legal Authorities: When required by law or to protect our legal rights.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that any such transfers comply with GDPR by implementing appropriate safeguards, such as Standard Contractual Clauses.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: You have the right to request access to your personal data.
Rectification: You have the right to request correction of inaccurate or incomplete data.
Erasure: You have the right to request deletion of your personal data.
Restriction: You have the right to request restriction of processing.
Portability: You have the right to request data portability.
Objection: You have the right to object to processing based on legitimate interests or direct marketing.
Withdraw Consent: You have the right to withdraw consent at any time, where processing is based on consent.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@gymdweller.co.uk

Thank you for choosing Gym Dweller. Your privacy is important to us.